SAP Knowledge Base Article - Public

3353623 - Exporting an Optimize Design Experience story that includes comments to the PDF format within SAP Analytics Cloud is hanging.

Symptom

When exporting a story (based on a live connection to a BW system) that includes Data Point Comments to the 'PDF' format and checking the 'Comment' option, the export never completes.

- The workaround to export the story to the PDF format is to uncheck the 'Comments' option until a resolution to this behavior has been determined to allow the comments to be included.

Environment

  • SAP Analytics Cloud 2023.8.14

Reproducing the Issue

  1. Open an 'Optimized Design Experience' story that is based on a model with a live BW connection.
  2. Export the story to the PDF format and select the 'Comment' option
  3. Click Export
  4. At this time the export hangs and does not complete.

Cause

This issue is under investigation by the development team.

Resolution

This issue is under investigation by the development team.

See Also

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Keywords

KBA , LOD-ANA-PL-DPC , Data Point and Dimension Commenting , Problem

Product

SAP Analytics Cloud 1.0