SAP Knowledge Base Article - Public

3353698 - Error when uploading an image in Career Site Builder: RMK_ system exception has occurred. Image was not uploaded - Recruiting Marketing

Symptom

Error when loading an image in Career Site Builder: RMK_ system exception has occurred.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. In Career Site Builder, add an image
  2. You will receive the following error: RMK_ system exception has occurred. Image was not uploaded

Cause

Usually this happens when the file extension, such as ".jpg", is added manually to the file.

Resolution

Edit the image in your image editor and re-save it, using the Save As option. Please don't add any file extension (e.g.: .jpg, .png) in the file name.

Keywords

error, upload, image, csb, rmk, image not loaded, image not uploaded, error uploading image, error upload , KBA , LOD-SF-RMK-CSB-STY , Global Styling, Site Settings, Headers, Footers , Problem

Product

SAP SuccessFactors Recruiting all versions