SAP Knowledge Base Article - Public

3353801 - Stuck queue with error message Order quantity exceeded by &1 PC : &2 &3 &4

Symptom

There is a stuck queue found at APP Warehouse Monitor for inbound delivery, error message is Order quantity exceeded by &1 PC : &2 &3 &4.

Environment

SAP S/4HANA Cloud System

Reproducing the Issue

  1. Go to APP Warehouse Monitor and enter the warehouse number.
  2. Go to Node Tools -> Message Queue, filter all stuck queues then you find the queue for inbound delivery.

Resolution

Please check the reference for the inbound delivery if it refer a production order with APP Change Inbound Delivery - Production.

There is another inbound delivery also referring the production order which has been completed with Goods Receipt.

Then you can tick the flag "Unlimited Overdelivery" for the production order at APP Change Production Order  and reprocess the stuck queue.

Keywords

Production order, Manufacturing, Inbound Delivery, Goods Receipt, Change Inbound Delivery - Production, Overdelivery , KBA , LO-SPM-INB-2CL , Inbound Process (Public Cloud) , PP-SFC-2CL , Production Orders (Public Cloud) , Problem

Product

SAP S/4HANA Cloud all versions