SAP Knowledge Base Article - Public

3353933 - How To Enable Push Notifications for SAP Business ByDesign Mobile App?


How To Enable Push Notifications for SAP Business ByDesign Mobile App?


SAP Business ByDesign 

Reproducing the Issue

  1. Login to SAP ByDesign Mobile App
  2. Go to manager approvals tile
  3. Tasks for approval are present in App but no push notification received on device(IOS/Android)


The push notifications on the device are not enabled.



  • For Android OS:
    • From the device’s home screen, open the “Settings” app (looks like a gear).
    • Tap “Apps”, “Applications”, or “Applications Manager” (Terms and steps vary by device).
    • The list of the downloaded apps onto device is displayed. Scrolling through the list, tapping on the desired app will enable push notifications.
    • To enable push notifications, simply tap on “Show Notifications” from this screen. A check mark will be visible, indicating that push notifications for this app have been enabled.
  • iPhone®/iPad® OS:
    • From device’s home screen, tap the “Settings” icon.
    • From the “Settings” menu, tap “Notifications”.
    •  From here, locate the desired app for which push notifications are required
    •  From here, tap “Allow Notifications” and then choose desired options
      a.  Show in Notification Center: The push notifications will also appear in the device's Notification Center.
      b.  Sounds: A sound will be received on the device every time a push notification is received.
      c.  Badge App Icon: There will be a small number icon next to the app's icon, indicating the number of unread push notifications for that app.
      d.  Show on Lock Screen: All unread push notifications on device's locked screen will be displayed.
      Finally, select the alert style for the received notifications when the device is unlocked:
      a.  None: Push notifications for this app will not be received when the device is unlocked.
      b.  Banners: A slim notification pane slides into view along the top of the screen before disappearing a few seconds later. The banner can be ignored, the full Notification Center can be revealed by pulling it down, or it can be tapped to jump to the message, calendar event, or app that requires attention.
      c.  Alerts:A pop-up window halts the ongoing activity on the device and presents the notification details. The alerts demand attention and require either opening or closing before continuing with the task.

See Also


Push Notifications, Alert, Banner, IOS , Android, Badge App Icon, Show on lock screen , KBA , SRD-CC-MOB , Mobile Framework , Problem


SAP Business ByDesign 2305