SAP Knowledge Base Article - Public

3354096 - Why is system asking to complete tasks from scratch even if candidate is accepted as Rehire on Old Employment? - Onboarding

Symptom

Even by accepting candidate as a Rehire on Old Employment (ROOE), system is asking to complete all steps/tasks again. 

Environment

SAP SuccessFactors Onboarding

Cause

The first rehire check (also known as Pre-Onboarding Rehire Verification) is not being applied.

Resolution

Please, refer to Implementation Guide to understand the process flow: First and Second Rehire Checks for Rehire with Old Employment Details

If the first rehire check (also known as Pre-Onboarding Rehire Verification) is skipped, tasks like "New Hire Data Review", "Personal Data Collection" don't come fulfilled, it is necessary to complete them from scratch.

"The first rehire check (also known as Pre-Onboarding Rehire Verification) is run before creating any person, employment, or user records for a new hire. You can perform this check when onboarding is initiated for a candidate from SAP SuccessFactors Recruiting for rehiring with new or old employment." Rehire Process Overview

See Also

Customer Services & Support Knowledge - Rehire with Old Employment - Behaviour/Flow - Onboarding | HCSM

Rehire Process Overview | SAP Help Portal

First and Second Rehire Checks for Rehire with Old Employment Details | SAP Help Portal

Keywords

rehire, ROOE, task, complete, fulfill, again, expected, behavior, pending, flow, OBX, Onboarding, first, second, check , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions