Symptom
Even by accepting candidate as a Rehire on Old Employment (ROOE), system is asking to complete all steps/tasks again.
Environment
SAP SuccessFactors Onboarding
Cause
The first rehire check (also known as Pre-Onboarding Rehire Verification) is not being applied.
Resolution
Please, refer to Implementation Guide to understand the process flow: First and Second Rehire Checks for Rehire with Old Employment Details
If the first rehire check (also known as Pre-Onboarding Rehire Verification) is skipped, tasks like "New Hire Data Review", "Personal Data Collection" don't come fulfilled, it is necessary to complete them from scratch.
"The first rehire check (also known as Pre-Onboarding Rehire Verification) is run before creating any person, employment, or user records for a new hire. You can perform this check when onboarding is initiated for a candidate from SAP SuccessFactors Recruiting for rehiring with new or old employment." Rehire Process Overview
See Also
Rehire Process Overview | SAP Help Portal
First and Second Rehire Checks for Rehire with Old Employment Details | SAP Help Portal
Keywords
rehire, ROOE, task, complete, fulfill, again, expected, behavior, pending, flow, OBX, Onboarding, first, second, check , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem