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SAP Knowledge Base Article - PublicSymptom
You have created a duplicate or wrong employee and you want to know if is possible to delete it.
Environment
- SAP Service Cloud v2
- SAP Sales Cloud v2
Cause
Employee records are part of what the system considers master data. Once created, employees cannot be deleted.
Resolution
The solution is to change the employee's validity date (Valid to filed). Then, employees that are not valid will be filtered out in the value help of business documents.
Keywords
Employee, Delete, Remove, Valid to , KBA , CEC-CRM-EMP , Employee for SAP Sales/Service Cloud , Problem
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
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