Symptom
You are trying to create a Communication Arrangement to use Analytics DataSources OData, however the system is showing an internal error.
Environment
SAP Cloud for Customer.
Reproducing the Issue
- Go to the work center Administrator and General Settings view.
- Click Communication Arrangements link.
- Press "New".
- Select "Analytics DataSources OData" and Press "Next".
- On the "Define Business Data" step, select the search help for "System Instance ID".
- When the "Select System Instance ID" popup appears, the error appears at that point.
Cause
The cause behind this error is an inconsistency in the backend, where an old entry must be corrected manually.
Resolution
Kindly raise a case to SAP Product Support to have the error fixed from the backend.
Keywords
Dump, Error, New, Communication Arrangement, Server, 500 error, Triggering application component, BC-ESI-ESF-BSA, Info: Retrieve for Parent Node ID, failed on node ROOT, BO. , KBA , AP-RC-CEC-B2B , ByD On-Demand Cloud-Process Integration B2B , LOD-CRM-INT-API , OData API (C4C Only) , How To