SAP Knowledge Base Article - Public

3354217 - Error When Trying to Create a Communication Arrangement


You are trying to create a Communication Arrangement to use Analytics DataSources OData, however the system is showing an internal error.


SAP Cloud for Customer.

Reproducing the Issue

  1. Go to the work center Administrator and General Settings view.
  2. Click Communication Arrangements link.
  3. Press "New".
  4. Select "Analytics DataSources OData" and Press "Next".
  5. On the "Define Business Data" step, select the search help for "System Instance ID".
  6. When the "Select System Instance ID" popup appears, the error appears at that point.


The cause behind this error is an inconsistency in the backend, where an old entry must be corrected manually.


Kindly raise a case to SAP Product Support to have the error fixed from the backend.


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