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3354234 - System copy stopped at Unable to setup configuration for log cache - SAP ASE on Business Suite

Symptom

  • Attempt to create a new system by performing a system copy using backup. The process failed with error - Assertion failed: Unable to setup configuration for log cache.
  • The sapinst.log reports:
    ===============
    An error occurred and the user decided to retry the current step;
    Assertion failed: Unable to setup configuration for log cache;
    Caught ESAPinstException in module call: Assertion failed: Unable to setup configuration for log cache;
    syb_step_setup_preload was executed with status ERROR.

  • The sapinst_dev.log reports:
    ==================
    syb_isql_pipe: 370: enable single user mode for <SID>
    syb_isql_pipe: Attempt to set 'SID' database to single user mode failed because the usage count is 3. Make sure that no other users are currently using this database and rerun CHECKPOINT.
    syb_isql_pipe: 380: configure log cache
    syb_isql_pipe: State: ZZZZZ Error: 862
    syb_isql_pipe: Command Failed: Database '4' must be in single user mode to bind target object.
    syb_isql_pipe: Cache binding failed for database 'SID'.
    syb_isql_pipe: 380: failure
    syb_execute_sql: sapinst message Unable to setup configuration for log cache.
    syb_execute_sql: sapinst abort, restarting step is 380
    syb_execute_sql: sapinst abort Unable to setup configuration for log cache.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP NetWeaver - All versions

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP NetWeaver all versions

Keywords

System Copy, errno=CJS-00030, log cache, syb_isql_pipe: 380, Cache binding, Assertion failed, syb_step_setup_preload, Unable to setup configuration for log cache , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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