Symptom
In Business Process tile, error shows invalid data from RCM.
Correct the data in RCM and click restart, however, still shows the error with original wrong data.
Environment
SAP SuccessFactors Onboarding
Cause
'Retain Onboarding Information After Manual Restart' is enabled
Resolution
Please go to 'Onboarding General Settings'
Disable 'Retain Onboarding Information After Manual Restart'
Keywords
BP, error, invalid manager , KBA , LOD-SF-OBX-RHE , Recruit to Hire Tool , Problem
Product
SAP SuccessFactors Onboarding all versions