SAP Knowledge Base Article - Public

3354247 - Mapping error still incorrectly references invalid data in Recruiting and restart does not work

Symptom

In Business Process tile, error shows invalid data from RCM.

Correct the data in RCM and click restart, however, still shows the error with original wrong data.

Environment

SAP SuccessFactors Onboarding

Cause

'Retain Onboarding Information After Manual Restart' is enabled

Resolution

Please go to 'Onboarding General Settings'

Disable 'Retain Onboarding Information After Manual Restart'

Keywords

BP, error, invalid manager , KBA , LOD-SF-OBX-RHE , Recruit to Hire Tool , Problem

Product

SAP SuccessFactors Onboarding all versions