Symptom
When approving a workflow for compensation information you are encountering following error:
"Error occurred when transitioning the workflow"
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Environment
SAP SuccessFactors Employee Central
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions
Keywords
Unhandled error while preparing or performing service layer call, Duplicate key, EMPFILE_HRIS_WORKFLOW_TRANSITION_ERROR, Error occurred when transitioning, compensation, error, pay component, workflow, , KBA , LOD-SF-EC-CMP-PSC , Pay Scales - Obj Structure, Increases & Grade Step , Problem
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