SAP Knowledge Base Article - Public

3354503 - Error occurred when transitioning the workflow in Compensation Information - Employee Central


When approving a workflow for compensation information you are encountering following error: 

"Error occurred when transitioning the workflow"


SAP SuccessFactors Employee Central


This is due duplicated information, user already have same data of the workflow in the history in same effective date.


The scenario is not supported, system will not allow save same data in same effective date.


Unhandled error while preparing or performing service layer call, Duplicate key, EMPFILE_HRIS_WORKFLOW_TRANSITION_ERROR, Error occurred when transitioning, compensation, error, pay component, workflow, , KBA , LOD-SF-EC-CMP-PSC , Pay Scales - Obj Structure, Increases & Grade Step , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions