Symptom
When approving a workflow for compensation information you are encountering following error:
"Error occurred when transitioning the workflow"
Environment
SAP SuccessFactors Employee Central
Cause
This is due duplicated information, user already have same data of the workflow in the history in same effective date.
Resolution
The scenario is not supported, system will not allow save same data in same effective date.
Keywords
Unhandled error while preparing or performing service layer call, Duplicate key, EMPFILE_HRIS_WORKFLOW_TRANSITION_ERROR, Error occurred when transitioning, compensation, error, pay component, workflow, , KBA , LOD-SF-EC-CMP-PSC , Pay Scales - Obj Structure, Increases & Grade Step , Problem