SAP Knowledge Base Article - Public

3354686 - SSL Connection issue when using Simple Product Administration API to import products into CPQ

Symptom

SSL Connection issue when using Simple Product Administration API to import products into CPQ.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

Try to import products using Simple Product Administration API with a big batch of products in the payload.

Cause

Product batches that are too big fail to be imported, providing SSL Connection error. 

Resolution

To be able to import products by Simple Products Administration, list of products should be split into smaller batches.

Keywords

Simple Product Administration, Product, Import, API, SOAP, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed

Product

SAP CPQ 2023