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3354713 - Email Attachments Not Displayed in Case Quick Create Screen on Manual Creation of Cases


When manually creating a case out of an inbound email, you see that the email attachments are not displayed in the attachments section of the case quick create screen.



SAP Service Cloud Version 2.


SAP Service Cloud Version 2 all versions


Case, Cases, Email, Emails, Inbound, Files, File, Attachment, Attachments, Case Creation, Case Quick Creation, SAP Service Cloud Version 2,  , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , CEC-CRM-DOS , Document Service for SAP Sales/Service Cloud , How To

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