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3354910 - "Java VM heap size" data was not found in EWA report

Symptom

In the EarlyWatch Alert report of one JAVA system,  it gives warning 'The JAVA heap size data was not found' in 'JAVA VM Heap Size' section.

15.1 JAVA VM Heap Size

The JAVA heap size data was not found. The configuration data can be found in the 'Root Cause Analysis' work center under 'System Analysis'--> 'Change Reporting'.
If the data is already missing there, open a message under component SV-SMG-DIA. If data is available in 'Change Reporting', but is missing here, open a message under component SV-SMG-SER.


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Environment

  • SAP Solution Manager 7.20
  • Managed Systems in system type JAVA

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-DIA-APP-CA , Change Analysis + Reporting, Configuration Validation, CCDB , SV-SMG-SER-EWA , EarlyWatch Alert , Problem

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