3354916 - Error RSO/673 is raised in application log during release of ToC. Status change is not possible

• You have a ChaRM Change Document involving a TR with BW objects.
• You are performing a status change involving SOCM action COPY_ALL_ENH (which comprises the creation, release an import of a ToC.)
• Status change is not possible. You receive error message Error creating transports of copies. Check the application log. 
• The ToC is generated and changes arrive to the target managed system.
• In application log you can find error RSO/673 Request XXX inconsistent. It is not released. (being XXX correspondent TR number.)

SAP Solution Manager 7.2

BW managed environment.

• Try to change the status to "To be Tested" of a ChaRM Change Document involving a TR containing BW objects.
• Status change is not possible.
• Error creating transports of copies. Check the application log. is displayed in the header of the CRM document.

In the Solution Manager system, transports are released via RFC without a dialog option in the back end. As of BW Release 7.30, a TLOGO consistency check as per 'http://help.sap.com/saphelp_nw73/helpdata/en/c3/8f6d13dfa24bcda0110c03cc7e2d55/content.htm' is carried out during the transport release. Found errors can be confirmed and the transport can be released anyway (that explains that it is possible to successfully release and import the ToC). However, a dialog step is required for this in the back end that cannot be processed by the Solution Manager. If the BW check determines errors, error SOCM_ACTION_LOG 090 occurs in the Solution Manager during the request release (that explains why it is not possible to switch the status).

SAP Note 2319941 provides an automatic check exemption function using the parameter 'CRE_EXEM' for the program 'RSO_TLOGO_CHECK_REQUEST'.

Run the program RSO_TLOGO_CHECK_REQUEST and enter the request number. Correct the displayed errors and release again. If there is no error after running program RSO_TLOGO_CHECK_REQUEST, check the TMW RFC user and your TRUSTED RFC user on development system, assign profile S_RS_ADMWB_A to those users and then try again to release.

If there are errors but you cannot correct them, make sure corrections in SAP Note 2319941 have been implemented to your development system. After that you can create an exemption for this check by running the program RSO_TLOGO_CHECK_REQUEST with the new option "Grant Release".

2319941 - RSO_TLOGO_CHECK_REQUEST: Exemption option for incorrect check result

1724927 - ChaRM: error RSO/673 is raised during release of request

BW, app log, status change, RSO 673, RSO_TLOGO_CHECK_REQUEST, ToC, release , KBA , SV-SMG-CM , Change Request Management , Problem