Symptom
- What are the permissions required for the DRTM Master Data purge?
- 'DRTM Master Data Purge' > is missing from drop-down in Data Retention Management > Create New Purge Request
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HCM Suite
Resolution
To create DRTM Master Data purge requests, it is required to have the permissions 'Create DRTM Data Purge Request' and 'Manage and Approve DRTM Data Purge Request' under category 'Manage Data Purge':
Important notes:
- Permission "Create DRTM Data Purge Request" manages the access to the "Date Retention Management" page;
- Permission "Manage and Approve DRTM Data Purge Request" allows the user to approve the purge request;
- Ensure you have "User Search" permission with the target population including the user being purged, otherwise the user cannot be searched by the job during the execution;
- Permission changes can take 24 hours to take effect, DRTM Master data Purge might not appear after you grant the required permissions.
Additional permissions required:
To configure the Manage Data steps as per guide 2615360 - DRTM Master Data Purge for Inactive Users - SAP for Me, it is necessary to have the DRTM permissions under Data Retention Management:
See Also
- Purging Inactive Users with DRTM
- 2615360 - DRTM Master Data Purge for Inactive Users
- 2770169 - Cannot grant DRTM Permission "Create DRTM Data Purge Request" & "Approve DRTM Data Purge Request" to RBP role
- 2088065 - Legacy Purge - Data Retention Management
- 3081676 - How DRTM works for module specific purges? (Retention times, reports results)
- 2545988 - How To Purge or Delete Users In SuccessFactors
Keywords
SuccessFactors, Platform, Data Retention Management, DRTM, Create New Purge Request, Select a purge request type, drop-down, missing, legacy purge, permission, manage permission roles, Master Data Purge, Purge Inactive users, sf , KBA , LOD-SF-PLT-DRM , Data Retention Management , How To
Product
Attachments
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SAP Knowledge Base Article - Public