SAP Knowledge Base Article - Public

3355327 - Unable to create achievement or mark an activity as achievement - Continuous Performance Management

Symptom

Unable to create achievement or mark an activity as achievement.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Continuous Performance Management

Reproducing the Issue

Under Achievements View:

  1. click Create Achievement > click Save
  2. The achievement cannot be created and an error message pops up, "Something went wrong and your changes could not be saved. Would you like to try again?"

Under Activities View:

  1. click on an activity > click Edit
  2. The checkbox of "Mark as an achievement" does not appear under any activity status.

Cause

In Admin Center > Continuous Performance Management Configuration, activity status for "prompt achievement creation" is not set.

Resolution

Go to Admin Center > Continuous Performance Management Configuration, add an activity status for "prompt achievement creation".

See Also

  • KBA 3046868 - Latest Version of Continuous Performance Management Documentation
  • KBA 2506188 - CPM Configuration Validation Tool - Continuous Performance Management
  • KBA 3055778 - Error Message When Creating Activities on the Latest Version of Continuous Performance Management 

Keywords

Continuous Performance Management Configuration, activity status, prompt achievement creation, error, warning , KBA , LOD-SF-CPM-ACT , Activities , Problem

Product

SAP SuccessFactors Performance & Goals all versions