Symptom
Unable to create achievement or mark an activity as achievement.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Continuous Performance Management
Reproducing the Issue
Under Achievements View:
- click Create Achievement > click Save
- The achievement cannot be created and an error message pops up, "Something went wrong and your changes could not be saved. Would you like to try again?"
Under Activities View:
- click on an activity > click Edit
- The checkbox of "Mark as an achievement" does not appear under any activity status.
Cause
In Admin Center > Continuous Performance Management Configuration, activity status for "prompt achievement creation" is not set.
Resolution
Go to Admin Center > Continuous Performance Management Configuration, add an activity status for "prompt achievement creation".
See Also
Keywords
Continuous Performance Management Configuration, activity status, prompt achievement creation, error, warning , KBA , LOD-SF-CPM-ACT , Activities , Problem