Symptom
Employee Photos are no longer visible when the Horizon Theme feature is enabled in the Position Org Chart.
Environment
SuccessFactors Employee Central
Reproducing the Issue
- Enable Horizon Theme feature in company system and log settings
- Navigate to the Position org chart
- Employee Profile Photo is no longer visible
Cause
Horizon Theme feature
Resolution
Engg had fixed the issue and would be available with patch b2305p19 (4th Sep Preview, 7th Sep Production).
Workaround is to disable to Horizon theme Feature and profile photos will be available again to view in position org chart
Keywords
Horizon theme, Position Org chart, Profile Photo, No longer visible, WEF-124123, KI2305, INC5325123 , KBA , LOD-SF-EC-POS , Position Management , Known Error
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core 2305