SAP Knowledge Base Article - Public

3355411 - Employee Photo does not show on Position Org Chart for Horizon visual theme

Symptom

Employee Photos are no longer visible when the Horizon Theme feature is enabled in the Position Org Chart. 

Environment

SuccessFactors Employee Central

Reproducing the Issue

  • Enable Horizon Theme feature in company system and log settings
  • Navigate to the Position org chart
  • Employee Profile Photo is no longer visible

Cause

Horizon Theme feature

Resolution

Engg had fixed the issue and would be available with patch b2305p19 (4th Sep Preview, 7th Sep Production).

Workaround is to disable to Horizon theme Feature and profile photos will be available again to view in position org chart 

Keywords

Horizon theme, Position Org chart, Profile Photo, No longer visible, WEF-124123, KI2305, INC5325123 , KBA , LOD-SF-EC-POS , Position Management , Known Error

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core 2305