Symptom
- You are using CRM_SOCM_SERVICE_REPORT to handle your status changes.
- These status changes could imply the triggering of an import action.
- Therefore, import order could be relevant.
- You introduce the documents on desired sequence expecting status changes are handled in that order.
- The sequence is not respected.
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Environment
SAP Solution Manager 7.2
Keywords
CRM_SOCM_SERVICE_REPORT, wrong, import, order, sequence, dependency, Change Request Management, SolMan , KBA , SV-SMG-CM , Change Request Management , How To
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