SAP Knowledge Base Article - Preview

3355414 - Unexpected sequence of change documents when using CRM_SOCM_SERVICE_REPORT

Symptom

  • You are using CRM_SOCM_SERVICE_REPORT to handle your status changes.
  • These status changes could imply the triggering of an import action.
  • Therefore, import order could be relevant.
  • You introduce the documents on desired sequence expecting status changes are handled in that order.
  • The sequence is not respected.


Read more...

Environment

SAP Solution Manager 7.2

Product

SAP Business ByDesign all versions

Keywords

CRM_SOCM_SERVICE_REPORT, wrong, import, order, sequence, dependency, Change Request Management, SolMan  , KBA , SV-SMG-CM , Change Request Management , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.