SAP Knowledge Base Article - Preview

3355543 - Chinese Font missing in Print Preview in Fiori


  • Chinese characters are missing from an Adobe Form when doing the Print Preview in Fiori. They do not appear at all in the PDF. Characters in other languages are still displayed in the PDF.
  • When previewing the same PDF in SAP GUI, the Print Preview looks correct and the Chinese characters are displayed.
  • When viewing the same PDF in Adobe Reader/Acrobat, it looks correct and the Chinese characters are displayed.



  • SAP Forms service by Adobe
  • SAP S/4HANA Cloud
  • SAP Business Technology Platform


SAP Business Technology Platform all versions ; SAP Forms service by Adobe all versions ; SAP S/4HANA Cloud all versions


Fiori, PDF, Print Preview, Chinese, Font, Fonts, Chinese characters, SAP Forms Service by Adobe, ADS, Adobe Document Services, Embed font, Missing characters , KBA , BC-CCM-PRN , Print and Output Management , Known Error

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