3355556 - Job failed due to error "Caused by: com.successfactors.db.dao.DAOException: Data receive failed [Connection timed out (Read failed)]." - Employee Central

When checking a job result, you noticed it has failed. After clicking on details, you find the statement "Caused by: com.successfactors.db.dao.DAOException: Data receive failed [Connection timed out (Read failed)]. "

• SAP SuccessFactors Employee Central
• SAP SuccessFactors Platform

1. Run a job (or set a recurrency);
2. Check the job has failed;
3. Click on details;
4. You find the statement "Caused by: com.successfactors.db.dao.DAOException: Data receive failed [Connection timed out (Read failed)]. " as a result.

This behavior is expected when attempting to connect during such maintenance windows.

Run the job again out of a maintenance window and you will not face the issue again. 

To know when a maintenance is scheduled to happen, please check your mailbox as this communications are always sent previously.

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