SAP Knowledge Base Article - Public

3355586 - Learning Assignment Card on the bizx Home Page showing course due day a day ahead of users assigned items in LMS

Symptom

Learning Assignment Card on the bizx Home Page showing course due day a day ahead of users assigned items in LMS

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. As the User go to the Learning Assignment Card on the bizx Home Page
  2. Select the Tile and see that due date is a day ahead of what is seen in LMS under users assigned items in learning administration

Cause

Learning Assignment Card on the bizx Home Page uses the bizx database timezone and in LMS the due date is using user timezone preferences.

Resolution

  • Learning Assignment Card on the bizx Home Page uses the bizx database timezone and in LMS the due date is using the user timezone preferences.
  • This could result in a day difference between both views.

Examples:

Due date shows 12th July for Learning Assignment Card on the bizx Home Page as DC is on CEST [Note: Timezone can change depending on what DC your bizx is on] and users timezone preferences in LMS is New York Timezone. CEST timezone is a day ahead.

Due date shows 12th July for Learning Assignment Card on the bizx Home Page as DC is on CEST [Note: Timezone can change depending on what DC your bizx is on] and users timezone preferences in LMS is EST Timezone. CEST timezone is a day ahead.

Keywords

T , KBA , LOD-SF-LMS-TIL , Landing Page and Tiles , How To

Product

SAP SuccessFactors Learning 2305