SAP Knowledge Base Article - Public

3355586 - Learning Assignment Card on the Bizx Home Page showing course due day a day ahead of users assigned items in Learning

Symptom

Learning Assignment Card on the BizX Home Page showing course due day a day ahead of users assigned items in Learning.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Login as a user >
  2. Go to the Learning Assignment Card on the BizX Home Page >
  3. Select the Tile and see that due date is a day ahead of what is seen in Learning under users assigned items.

Cause

Learning Assignment Card on the BizX Home Page uses the BizX database timezone, whereas in Learning the required date is using user's time zone preference.

Resolution

This is current system design, not a defect.

Examples:

Due date shows 12th July for Learning Assignment Card on the BizX Home Page as DC is on CEST [Note: Timezone can change depending on what DC your BizX is on] and users timezone preferences in Learning is New York Timezone. CEST timezone is a day ahead.

Due date shows 12th July for Learning Assignment Card on the BizX Home Page as DC is on CEST [Note: Timezone can change depending on what DC your BizX is on] and users timezone preferences in Learning is EST Timezone. CEST timezone is a day ahead.

Keywords

learning, cards, required, date, due, overdue, remaining, days, assignments, assignments, item, one, 1, day, ahead, different, difference, time, zone, timezone, bizx, home, page, cards, card, tile, lms, sap , KBA , LOD-SF-LMS-TIL , Landing Page and Tiles , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-USR , User Entity , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-LMS , Learning Management System , How To

Product

SAP SuccessFactors Learning all versions

Attachments

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