3355643 - Reject All Behavior in Manage Service Orders

The Reject All functionality in the Manage Service Orders app is applicable for all items in service order that are not Completed or Rejected.

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SAP S/4HANA Cloud

Given below are the details with respect to the behavior of Service Order Rejection in each of the scenarios:

1. Scenario 1: If all the items in the service order are Completed or Rejected and the user clicks Reject All button on the Service Order, then the following message is raised Service order items cannot be rejected.
   
   
2. Scenario 2: If some items in the service order (more than one) are Completed or Rejected and the user clicks Reject All button on the Service Order then the following message is raised Some items can’t be rejected as they are already completed or rejected. 
   
   
   
   
3. Scenario 3: If only one item in the service order is Completed or Rejected then the following message is raised Service order item <item number> cannot be rejected.
   
   
   
   
4. Scenario 4: If all items in the service order are not Completed or Rejected then the following message is raised Service order <service number> rejected. 
   
   

Manage Service Orders (Version 2)

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SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions