Symptom
Getting application error when removing user from a class:
Error message = Request processing failed; nested exception is com.plateausystems.elms.util.helper.ElmsUncheckedException: removeStudents():
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Log in to Learning Admin
- Learning Activities
- Classes
- Search Class ID
- Under registration tab find user and try to remove.
- Getting Error
Cause
Resolution
This is not LMS issue.
To resolve this an admin with the necessary permissions needs to update Teams in order to have this instructor email address populated.
Keywords
Teams, Instructor, class, remove user from class, removeStudents() , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Problem
Product
SAP SuccessFactors Learning all versions