3355680 - Undesired adjustment of down payment clearing amount in FI

You post an SD billing document with a down payment clearing to FI and notice that the clearing amount in FI is lower than that determined in the SD billing document.
The clearing item might also be completely missing from the FI document.

SAP S/4HANA Cloud 

This system behavior is generally intended and can have the following causes:

1. You have already posted multiple partial clearings in SD billing that correspond in total to at least the paid down payment amount. However, the down payment in FI was not offset against the posted clearings, so the down payment is still listed as an open item in FI.

2. In FI, you post a clearing or partial clearing for this down payment, which means that there is already a higher clearing of the paid down payment in FI than has been posted in SD billing.

3. You have posted an individual down payment request item in SD billing that you split in FI.

4. You have posted multiple down payment request items in SD billing that you summarized as one item in FI.

As already mentioned this system behavior is the expected result in FI. Generally, FI determines the clearings that have already been posted for the requested down payment and totals the clearing amounts that have already been posted. A further partial clearing of the down payment can then take place in FI to a maximum of the remaining amount of the open down payment, since otherwise no balancing of the down payment and down payment clearing would be possible in FI later on if the clearing amount is higher than the down payment.

The constellations described in the cause and prerequisites do not constitute a program error. This problem is caused by process flows, and can be solved as follows:

1. As soon as the down payment has been cleared completely, you should manually clear this in FI. Afterwards, the down payment item in SD is not taken into consideration any longer, and no over-clearing in SD can be determined.
If an over-clearing of the down payment already exists, the posted down payment clearings must be checked and the documents responsible for the over-clearing must be reversed.

2. If you have posted the down payment clearing process in SD, you should not enter a clearing for this down payment in FI. Since these FI postings cannot be entered on SD side, there is still a higher remaining amount available in SD.
You should therefore reverse the down payment clearing posted in FI if applicable.

3. and 4. The down payment request items in the SD and FI document should always have a direct relationship to each other, since otherwise a correct assignment in SD is no longer possible.
If you have already entered a down payment request of this kind in your system, please reverse this down payment request in SD and generate a new down payment request with a correct 1:1 relationship before updating a down payment or down payment clearing for this item.

There is an option to declare the aforementioned system behavior as an error, thorough the activation of Error Message F5A 470 - Amount of item &1 of down payment &2 &3 &4 exceeded. This message is delivered as inactive by default. 

If message F5A 470 is activated, a down payment clearing posting in SD billing terminates once the clearing amount in FI has been automatically changed or reduced by the system.

Contact your SAP Product Expert (PE) or Customer Success Manger (CSM) who will help to coordinate your request.

To learn about the channels available for Feature Request, please see SAP Note 2807810.

F5A 470, F5A470, AC_DOWNPAYMENT_CHARGE , KBA , FI-AR-AR-J-2CL , Integration/Accounting Interface (Public Cloud) , FI-AR-AR-J , Integration/Accounting Interface , Problem