Symptom
- When users use SAC they are randomly encountering an error "An ICAP error was encountered while handling the request.
Environment
- SAC
Reproducing the Issue
1.Login to SAC by browsers.
2.Use IDP or SAP Login user to login SAC.
3.Error reflected.
Cause
- Configuration on browser level by organization network team.
Resolution
1.Customer network team to check their browsers configuration.
2.ICAP Protocol is configured by network security team of organization to avoid any type of malware attack.
3.ICAP is used by content filtering systems, which are things that block other categories of sites, log browsing activity, or filter out malware for an entire network.
See Also
Keywords
SAC, ICAP Error , KBA , LOD-ANA-ADM , SAC Administration , Problem
Product
SAP Analytics Cloud 1.0