SAP Knowledge Base Article - Public

3355944 - "Couldn't fetch artifact from story exporter service" error occured when scheduling publication in SAP Analytics Cloud (SAC)

Symptom

Currently in SAC, scheduling publication for stories based on DWC connection is not supported.

Environment

SAP Analytics Cloud  2023.8.14 

Reproducing the Issue

  1. Login to SAC.
  2. Create a schedule Publication on a Story and navigate to calendar.
  3. Schedule Publication terminates with error: "Couldn't fetch artifact from story exporter service Error: We couldn't connect to your DWC.. system."

Cause

This behavior is by design. 

Resolution

To request a new feature or product enhancement, SAP has defined a new process and tool that is now available to customers called Idea Place: https://ideas.sap.com. Idea Place gives customers the ability to log their own Enhancement Requests and work more directly with our Technology and Development group.

SAP is committed to reviewing and responding to the ideas submitted on a regular basis. The ideas with the most votes will receive a higher level of attention for response and consideration. The processes and procedures associated with this site will continue to evolve and enhance over time. Refer to Knowledge Base Article 1515837 for more details.

See Also

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Keywords

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Product

SAP Analytics Cloud 1.0