Symptom
After upgrade to SPS27 facing issue with logging into the portal systems with any user even with Administrator and " SAP* "
we can see in the Default traces :
BC-JAS-SEC#sap.com/com.sap.security.core.logon#C0000A0C94BE01D40000000200003799#623844050000000004#sap.com/com.sap.security.core.logon#com.sap.engine.services.security.authentication.logonapplication#Guest#0##1C3703400A8A11EEC4E30000252F1AD2#1c3703400a8a11eec4e30000252f1ad20000000000#Thread[HTTP Worker [@354362062],5,Dedicated_Application_Thread]#Plain##
Failed to include /logonPage.jsp from /cargill_logon
[EXCEPTION]
com.sap.engine.services.servlets_jsp.lib.jspruntime.exceptions.JspServletException: Error occurred in jsp.
at com.sap.engine.services.servlets_jsp.lib.jspruntime.PageContextImpl.handleErrorPage(PageContextImpl.java:970)
at com.sap.engine.services.servlets_jsp.lib.jspruntime.PageContextImpl.handlePageException(PageContextImpl.java:789)
at JEE_jsp_logonPage_1513949989852._jspService(JEE_jsp_logonPage_1513949989852.java:499)
Caused by: java.lang.NoClassDefFoundError: com/sap/engine/interfaces/security/auth/UserUtil
at com.sap.engine.applications.security.logon.tags.InputTag.getLongUid(InputTag.java:335)
Read more...
Environment
Source: chat
Type: Productive System
System ID/Name: PP1 / Production
Product version:
System managed by: onPrem
Install base item: Production
Sold product: Netweaver Install
Keywords
upgrade to SPS27,Administrator user, "user authentication failed" , KBA , BC-JAS-SEC-UME , User Management Engine , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.