SAP Knowledge Base Article - Preview

3355991 - Sender mail adapter getting the error and not able to poll mails from inbox

Symptom

There is an issue with the Refresh token maintained in the Mail Communication channel and you can see the below error in the message audit log/default trace:
java.io.IOException: Reason : :"AADSTS700082: The refresh token has expired due to inactivity. The token was issued on 2023-03-21T10:12:59.8147286Z and was inactive for 90.00:00:00. 


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Environment

SAP Netweaver 7.50

Keywords

Mail adapter, Refresh token expired,the refresh token has expired due to inactivity , KBA , BC-XI-CON-MAI , Mail Adapter , Problem

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