SAP Knowledge Base Article - Public

3355996 - [Onboarding] "The is an invalid user" error when submitting New Hire data review step

Symptom

  • When trying to submit New Hire data review step, following error is received: 

         "The is an invalid user."

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  • Try to complete the New hire data review for external candidate.
  • Fill in all the data and click on submit button.
  • Once you click on submit button following error is received: 
  • "The is an invalid user."

Cause

  • Candidate does not have a valid Job relationship user maintained.

 

Resolution

  • Please maintain a valid user under job relationships portlet. 

Keywords

The is an invalid user, Onboarding, NHDR error, NHDR, New hire data review, submit button, New hire data review error , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem

Product

SAP SuccessFactors Onboarding 2305