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SAP Knowledge Base Article - PreviewSymptom
You would like to understand the usability of an email channel with General set as an object.
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Environment
SAP Service Cloud Version 2.
SAP Sales Cloud Version 2.
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
Email, Channel, Autoflow, Autoflow Rules, General, General Channel, General Object, Object, From, Email Channel, SAP Service Cloud Version 2, SAP Sales Cloud Version 2, , KBA , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , How To
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