3356197 - System Throws Error message"Invalid recipient address "

While User is sending E-Mail, System Throws Error message "Invalid recipient address ".

SAP Business ByDesign

1. Go to Application and User Management Work center
2. Navigate E-Mail and Fax Queues View
3. Go to the Advanced Search and select Output Status: Error
4. Find the relevant Document Name
5. The error is shown: Invalid recipient address abc@xx.com

Here We have taken Outgoing Bank Transfer as Example.

1. Go to Payment Management Work center
2. Navigate to Payment Monitor View
3. Go to the Advanced Search and Select "All Payments" in the drop down list
4. Enter the document ID and Choose Payment Method: Outgoing Bank Transfer
5. Select Output History tab
6. Error message: Invalid recipient address abc@xx.com
7. Choose on Error link and it shows the error message below: 
   

   An output error occurred:

   Invalid recipient address  abc@xx.com

   Open the task and view the details for more information about the error.

Payee is the Supplier for the above payment method scenerio.User has not maintained correct Email Address under Communication tab of the Supplier.

User has to maintain the correct E-Mail address under Communication tab of the Supplier by following the below steps:

1. Open the Supplier Document which is related to Payment Method
2. Select View all button
3. Navigate to Communication tab
4. Choose Collaboration
5. Here you can Update the Correct E-mail Address

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