SAP Knowledge Base Article - Public

3356291 - Refresh actions in an instance with extension integration between SAP BTP and SAP SuccessFactors

Symptom

How to restore the extension in a SAP SuccessFactors customer's instance that has SAP BTP NEO extension after a refresh using IRT tool?

Environment

  • SAP BTP NEO environment
  • SAP SuccessFactors HCM Suite

Resolution

Since the Extension Management Configuration functionality has been moved to the SuccessFactors Extension Center, please refer to 2615871 - Configure Extension Package in SAP SuccessFactors

As an action after done a refresh in the instance with SAP BTP Neo Environment, follow the procedures from SAP Help Portal: Restore Configuration Settings After an Automated Instance Refresh

See Also

  • KBA 2615871 - Configure Extension Package in SAP SuccessFactors
  • KBA 3155281 - Cannot find "Add integration with SAP BTP" screen area in SAP SuccessFactors Extension Center

Keywords

IRT tool, Instance Refresh tool, Instance Refresh, Employee self service, SAP BTP, Neo environment, Configure Extension Package in SAP SuccessFactors, Extension Management Configuration, refresh , KBA , LOD-SF-PLT-IRT , Instance Refresh Tool , BC-NEO-EXT-SF , Extensibility of SAP SuccessFactors on SAP CP , LOD-SF-PLT-REF , Instance Refresh , How To

Product

SAP SuccessFactors HXM Core 2305