Symptom
How to restore the extension in a SAP SuccessFactors customer's instance that has SAP BTP NEO extension after a refresh using IRT tool?
Environment
- SAP BTP NEO environment
- SAP SuccessFactors HCM Suite
Resolution
Since the Extension Management Configuration functionality has been moved to the SuccessFactors Extension Center, please refer to
As an action after done a refresh in the instance with SAP BTP Neo Environment, follow the procedures from SAP Help Portal: Restore Configuration Settings After an Automated Instance Refresh
See Also
Keywords
IRT tool, Instance Refresh tool, Instance Refresh, Employee self service, SAP BTP, Neo environment, Configure Extension Package in SAP SuccessFactors, Extension Management Configuration, refresh , KBA , LOD-SF-PLT-IRT , Instance Refresh Tool , BC-NEO-EXT-SF , Extensibility of SAP SuccessFactors on SAP CP , LOD-SF-PLT-REF , Instance Refresh , How To