SAP Knowledge Base Article - Public

3356291 - Refresh actions in an instance with extension integration between SAP BTP and SAP SuccessFactors


How to restore the extension in a SAP SuccessFactors customer's instance that has SAP BTP NEO extension after a refresh using IRT tool?


  • SAP BTP NEO environment
  • SAP SuccessFactors HXM Suite


Since the Extension Management Configuration functionality has been moved to the SuccessFactors Extension Center, please refer to 

As an action after done a refresh in the instance with SAP BTP Neo Environment, follow the procedures from SAP Help Portal: Restore Configuration Settings After an Automated Instance Refresh

See Also

2615871 - Configure Extension Package in SAP SuccessFactors

3155281 - Cannot find "Add integration with SAP BTP" screen area in SAP SuccessFactors Extension Center.


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SAP SuccessFactors HXM Core 2305