3356298 - Cancelled sales order item with status open

Cancelled sales order with item category CBIC remains with status 'open'.

SAP S/4HANA Cloud 

'No billing' box in SSCUI/Central Business Configuration 102494 define reasons for rejection is not checked.

The item category CBIC is relevant for billing, then the 'no billing' box for the reason of rejection must be selected at SSCUI/Central Business Configuration 102494 define reasons for rejection, as per SAP blog: "‘No Billing’ specify whether the reason is relevant for billing. If it’s not relevant, the box need to be selected".

Reason for Rejection and Overall Status

CBIC, 102494, define reasons for rejection, item category, billing document, sales document, maintain item categories, intercompany, status , KBA , SD-BIL-IV-IF-2CL , External Billing (Public Cloud) , Problem