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3356364 - Nameserver is started in TenantDB instead of SystemDB

Symptom

Nameserver is up and running, but it's working under the TenantDB, instead of SystemDB.

  • As a result, it's impossible to see backup catalog, alerts and other services from SystemDB in HANA Studio.
  • Error message show : com.sap.db.jdbc.exceptions.JDBCDriverException: SAP DBTech JDBC: [2048]: column store error: search table error: [6923] exception 70006923:Attribute load failed



  • Diagnosis files are empty in SystemDB.



  • Running the query SELECT * FROM "SYS_DATABASES"."M_SERVICES" to view service information reveals that the DATABASE_NAME for the nameserver is TenantDB, not SYSTEMDB.

  • The following entry can be found in daemon trace.

    i Basis            TraceStream.cpp(00718) : ==== Starting hdb.sapS4H_HDB00, version 2.00.050.00.1592305219 (fa/hana2sp05), build linuxx86_64 
    i Daemon           MainImpl.cpp(00401) : process started by user '<sid>adm'=1050, environment: - DBNAME=<SID of tenantDB>

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 



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Environment

  • SAP HANA Platform Edition 1.0
  • SAP HANA Platform Edition 2.0

Product

SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0

Keywords

nameserver, tenantDB, DBNAME,TraceStream.cpp, MainImpl.cpp, JDBCDriverException, column store error, [2048], [6923], exception 70006923, Attribute load failed , KBA , HAN-DB , SAP HANA Database , Problem

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