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SAP Knowledge Base Article - PreviewSymptom
- You are running SAP Contact Center/Sinch Contact Pro
- After a phone call is declined, the Communication Panel does not stop ringing
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Environment
- SAP Contact Center 7.0.16.100 and up
- Communication Panel
- Sinch Contact Pro
Product
SAP Contact Center, on-premise edition all versions
Keywords
Constant ringing, continuos ring , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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