SAP Knowledge Base Article - Preview

3356733 - Email Address is not appearing in Personal Data Collection - Onboarding

Symptom

  • Under Email Information section in the Personal Data Collection step, there is no data coming, although Email address is being correctly passed from RCM.
  • Once user restarts the Onboarding for affected candidate, the Email Information data appears again in PDC.


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Environment

SAP SuccessFactors Onboarding

Keywords

email, address, not, passing, coming, appearing, no, data, blank, empty, value, email, information, section, field, under, onboarding, PDC, personal, data, collection, step, RCM, candidate, available, onboardee , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem

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