SAP Knowledge Base Article - Public

3356801 - Error: "invoking query API: Failed to retrieve result with given criteria" When Using Country Property - Recruiting Management

Symptom

When adding the Country property in an OData API operation or via Integration Center, the following error returns: Error invoking query API: Failed to retrieve result with given criteria

Environment

SAP SuccessFactors Recruiting Management

Cause

The issue will happen when the Country value from Recruiting is not property configured with the English Label as per the Country/Region List to Add a Country Name in U.S English Locale

Resolution

Make sure that all Country values are configured as per the KB Article 2220688 - Candidate Country/Region field behavior and Known Issue.

You can submit a ticket to Product Support to have assistance on identifying the incorrect Country value.

For Support only, please refer to the internal memo.

Keywords

integration, Country, affected, java.math.BigDecimal, odata, api, o data, IC, export, get , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions