Symptom
With Cross Entity Rules, the record is not created in Job Relationship when Manager is updated in Job Information via Position Object.
Environment
SAP SuccessFactors Employee Central - Position Management
Reproducing the Issue
- Navigate to Manage Position
- Search any position and add higher level position
- Check the Job Information, the Manager is updated. However, the value is not being updated in Job Relationship Portlet even though the rule trace says otherwise
Resolution
- This is an expected behavior. The cross entity rules are not supported for hierarchy adaption and while they do trigger, they do not apply.
- If the transaction was a position to job info sync such rules (but with the cross entity scenario) would be triggered and applied. However, changing the parent position does trigger a hierarchy adaption and not the synchronization.
- Therefore, the workaround applicable to achieve using the standard feature is by enabling matrix positions.
See Also
Keywords
Job Relationship, Job Information, Position, Cross Entity Rules, LOD-SF-EC, LOD-SF-EC-JOB, LOD-SF-EC-POS, LOD-SF-EC-JRL , KBA , LOD-SF-EC-POS , Position Management , Problem
Product
SAP SuccessFactors Employee Central all versions