3357058 - Is it possible to change the regular maintenance period of SAP HANA Cloud?

Symptom

You are interested whether it is possible to change the regular maintenance period after you have received an e-mail from SAP CloudSupport Alerts <sapcloudsupport@alerts.ondemand.com> with the following message:
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SAP HANA Cloud - Regular Maintenance - Announcement - <date>

Dear Customer
Maintenance is scheduled for SAP HANA Cloud implementations on the SAP Business Technology Platform.

In preparation for maintenance activities for the major upgrade window scheduled in <month>, all SAP HANA Cloud and SAP HANA database instances must be upgraded to the latest patch level for the respective QRC. To assist customers with these upgrades, SAP will upgrade all database instances on the affected versions during this maintenance period.

Start Time: <time>
End Time: <time>
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Environment

SAP HANA Cloud

Product

SAP HANA Cloud all versions

Keywords

regular maintenance schedule, maintenance window, maintenance period, change, SAP HANA Cloud, SAP Business Technology Platform, path, upgrade, QRC, database, instance , KBA , HAN-CLS-HC , HANA Cloud Services HANA Cloud , Problem

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