SAP Knowledge Base Article - Public

3357239 - Error with Every competency name in Center of Capabilities is unique (Check ID: CoCDuplicateCompetenciesMappedToSameJdmId) - Talent Intelligence Hub

Symptom

After running the Migration Check for Talent Intelligence Hub, issues are found for the check "CoCDuplicateCompetenciesMappedToSameJdmId".

Environment

  • SAP SuccessFactors Talent Intelligence Hub
  • SAP SuccessFactors Center of Capabilities
  • SAP SuccessFactors Job Description Manager
  • SAP SuccessFactors Job Profile Builder

Reproducing the Issue

  1. Navigate to Admin Center > Tools > Check Tool
  2. Select the Migration tab
  3. See entities pending migration

Cause

The system created 2 mappings for the same JDM ID

Resolution

Product Engineering is investigating a solution.

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Workaround

Engineering can process a script to remove the incorrect mappings:

  1. Support will create an engineering ticket
  2. Engineering will process a script to identify the impacted competencies
  3. Customer will need to provide confirmation of which competency is no longer used. Some customers may have it marked as INACTIVE.
  4. Customer will add an identifier to the unused competency name (e.g. n/a at the end)
  5. Engineering will create a script to delete the mapping for the unused competency from the mapping table
  6. Support will rename the competency in JDM to the original one via Provisioning:
    1. Provisioning > Competency Libraries
    2. Select the specific competency with n/a and rename it to correct used one.
  7. Support can update the correct used competency in CoC by appending a dot to description

See Also

Keywords

success factors, SF, SFSF, COC, TIH, migrate, issues, PTCH-41572, WSM-21319, KI2405 , KBA , LOD-SF-TIH-MIG , Migration to Talent Intelligence Hub , LOD-SF-TIH-JDM , Job Description Manager , LOD-SF-TIH-JPB-MIG , Migration to Job Profile Builder , LOD-SF-TIH-COC-ADM , Admin Center, Settings, Permissions , How To

Product

SAP SuccessFactors HCM Suite 2405