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SAP Knowledge Base Article - PreviewSymptom
You would like to understand how to control the visibility of specific status entries for your cases.
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Environment
SAP Service Cloud Version 2.
Product
SAP Service Cloud Version 2 all versions
Keywords
Status, Status Schema, Status Entry, Schema, Set As Visible, Visible, Hide, Hide Status, Hidden, Status Hidden, Visibility, How To, Control Visibility, Control, SAP Service Cloud Version 2, Case, Cases, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To
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