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3357250 - How To Monitor Case Auto Creation from Inbound Emails


You would like to understand how to monitor the case auto creation from inbound emails received in the system, specially for instances where only the email activity is created and the case was not automatically created.



SAP Service Cloud Version 2.


SAP Service Cloud Version 2 all versions


Email, Email Channel, Inbound Email, Case, Cases, Case Auto Creation, Case Creation, Case Auto Creation Monitoring, Reprocess, SAP Service Cloud Version 2, Monitor, Monitoring, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To

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