SAP Knowledge Base Article - Preview

3357251 - How To Delete Custom Status Entry in Status Schema

Symptom

You would like to understand the steps to delete a specific custom status entry from your standard or custom status schema.


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Environment

SAP Service Cloud Version 2.

Product

SAP Service Cloud Version 2 all versions

Keywords

Status, Status Entry, Status Schema, Custom Status, Custom Status Entry, Delete Custom Status, Delete, Delete Status, SAP Service Cloud Version 2, Case, Cases,  , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To

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