Symptom
You have created a country specific Service Category in C4C following the steps from the guide page Configuring Tickets for Employee Support.
However, when you open Ask HR in SF, this Service Category is not being shown. Only the global Service Category is being shown instead.
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Environment
- SAP SuccessFactors HCM Suite
- ECSC (Ask HR)
Product
SAP SuccessFactors HCM Suite all versions
Keywords
askhr, ecsc, enployee central service center, Service Center, service catalog, user, default_locale, default locale, , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , Problem
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