SAP Knowledge Base Article - Preview

3357261 - How To Reorder Status Schema Entries for Cases

Symptom

You would like to understand how to reorder the entries in the status schema of your cases.


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Environment

SAP Service Cloud Version 2.

Product

SAP Service Cloud Version 2 all versions

Keywords

Status, Status Schema, Status Entries, Entries, Case, Cases, Status Field, Status Order, Reorder Status, Reorder, Status Reorder, SAP Service Cloud Version 2, How To, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To

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