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3357342 - The remote server returned an error: (400) Bad Request when connect to a HANA system

Symptom

Analysis Office encounters error like below:

Analysis Office currently is not able to establish a connection
One or more errors occurred
The remote server returned an error: (400) Bad Request

In AO Trace, below log could be observed:

------------------------------------------------------------------------------------
"Messages":[{"Number":42001,"Type":2,"Text":"InformationAccess Service GetServerInfo is not available. Install the SAP HANA EPM-MDS plugin."
Logon to SystemId: HANADEV, SystemName: HANADEV_, Scheme: http, HostName:, Port: , SystemDescription: HANADEV, AuthType: Basic, ProxyServer: , ProxyServerPort: , ProxyServerUser:  failed: One or more errors occurred. [Inner Exception: The remote server returned an error: (400) Bad Request.]
General .NET Exception [929e-e242-68]:
One or more errors occurred.
------------------------------------------------------------------------------------


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Environment

  • SAP Analysis for Microsoft Office
  • SAP Analysis for Microsoft Office, edition for SAP Analytics Cloud

Product

SAP Analysis for Microsoft Office 2.8 ; SAP Analysis for Microsoft Office, edition for SAP Analytics Cloud all versions

Keywords

AO, Analysis for Excel, Analysis for Office, A4O, AFO , KBA , BI-RA-AO-XLA , Excel Addin , Problem

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