SAP Knowledge Base Article - Preview

3357424 - Workaround for Promotion rule does not work when the discount is less than 0.01

Symptom

When the discount is less than 0.01, the corresponding promotion rule will not be fired in the cart.

For example:

  1. If product AAA1 has a base price of $0.01 and for this product there is a promotion of 10% discount, this promotion is not triggered.
    • Even if 1000 pieces of AAA1 are added into the cart, this promotion is still not triggered.
  2. If product AAA1 has a base price of $0.01 and there is a cart level 10% discount when this product is added into cart, this promotion is not triggered.
    • If 10 pieces of AAA1 are added into the cart, then this promotion is triggered as expected.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

All SAP COMMERCE CLOUD versions

Product

SAP Commerce Cloud all versions

Keywords

percentage discount, promotion, product discount, rounding, roundingmode, rounding percentage discount, scale prices, discountAmount , KBA , CEC-SCC-COM-PRO-RE , Rule Engine , How To

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