SAP Knowledge Base Article - Public

3357553 - Org Chart shows wrong user photo when Horizon Theme is enabled.


Some users' photos displays wrongly in Org Chart when Horizon Visual Theme is enabled.


SAP SuccessFactors HXM Core 2305

Reproducing the Issue

  1. Search user "A‘ in global search and user photo displays correctly in search result, this is an expected behavior 
  2. Search user "A" in Org Chart page and user photo displays wrongly as another user's "B’ photo in search result, this is not an expected behavior 


Code issue


This is a known issue and our engineer is working on it.

We plan to resolve it in B2311 release.


Horizon, Horizon visual theme, User Photo, Org Chart, inconsistence, wrong, photo , KBA , LOD-SF-PLT-ORG , Org Chart Issues , Known Error


SAP SuccessFactors HXM Core 2305