SAP Knowledge Base Article - Preview

3357707 - Support Process for NextLabs products resold by SAP

Symptom

  • Customer having issues using an SAP Solution with integration to the following products:
    - SAP Dynamic Authorization Management by NextLabs
    - SAP Technical Data Export Compliance by NextLabs
    - SAP Enterprise Digital Rights Management by NextLabs
  • Problems or questions concerning support for a NextLabs product resold by SAP
  • How to create a support case with SAP which will reach NextLabs
  • To request a license key for a NextLabs product resold by SAP
  • To add/load a license key for a NextLabs product resold by SAP
  • Troubleshooting KBAs for a NextLabs product resold by SAP


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Environment

  • SAP Dynamic Authorization Management by NextLabs
  • SAP Technical Data Export Compliance by NextLabs
  • SAP Enterprise Digital Rights Management by NextLabs

Product

SAP Dynamic Authorization Management by NextLabs all versions ; SAP Dynamic Authorization Management by NextLabs for SAP S/4HANA all versions ; SAP Dynamic Authorization Management by NextLabs, advanced edition all versions ; SAP Enterprise Digital Rights Management by NextLabs all versions ; SAP Technical Data Export Compliance by NextLabs all versions

Keywords

Nextlabs
, KBA , XX-PART-NXL , NextLabs Entitlement Manager , XX-PART-NXL-LKY , NextLabs License Key Requests , How To

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