3357730 - Runtime error CALL_FUNCTION_SEND_ERROR caused by the program SAPLSCSM_READ_STATISTICS

A significant number of CALL_FUNCTION_SEND_ERROR dumps in ST22 are being observed, caused by the program SAPLSCSM_READ_STATISTICS. Despite having already followed the solutions from KBAs 2363511 and 2677671, no resolution has been achieved so far.

Runtime error: CALL_FUNCTION_SEND_ERROR
Canceled program: SAPLSCSM_READ_STATISTICS
XX.YY.ZZZZ    22:32:38    <instance>_<SID>_00    <user>    <client>    C    CALL_FUNCTION_SEND_ERROR        SAPLSCSM_READ_STATISTICS    <WID>    BDECAEF9F6120320E0064AEDBAAE3BAC

Category               ABAP programming error
Runtime Errors         CALL_FUNCTION_SEND_ERROR
ABAP Program           SAPLSCSM_READ_STATISTICS
Application Component  BC-CCM-MON
Date and Time          20.07.2023 22:32:38
Short Text
" " (I/O error)
What happened?
CPIC-CALL: 'ThCMSEND', communication rc: CM_DEALLOCATED_NORMAL (cmRc=18), taskhandler rc: SAP_O_K (thRc=0)#Statistics not active. An error occurred while making a Remote Function Call.
User and Transaction
Program....................... SAPLSCSM_READ_STATISTICS
Screen......................... SAPMSSY1
Server-Side Connection Information
Call program...........CL_SWNC_GLOB_SYSTEM_STATRECS==CP
Function module..... SWNCGL_STATREC_READ_INSTANCE
Information on where terminated
The termination occurred in ABAP program or include "SAPLSCSM_READ_STATISTICS", in "SWNCGL_STATREC_READ_INSTANCE". The main program was "SAPMSSY1". In the source code, the termination point is in line 1 of include "LSCSM_READ_STATISTICSU03".
include "LSCSM_READ_STATISTICSU03".
Source Code Extract (Source code changed)
Line  Code
>>>>> FUNCTION swncgl_statrec_read_instance .
    2 *"----------------------------------------------------------------------
    3 *"*"Lokale Schnittstelle:
    4 *"  IMPORTING
    5 *"     VALUE(READ_TIMEZONE) TYPE  SWNCTIMEZONE DEFAULT 'UTC'
    6 *"     VALUE(NO_OF_RECORDS) TYPE  SWNCRECS DEFAULT -1
    7 *"     VALUE(READ_START_DATE) TYPE  SWNCDATUM
    8 *"     VALUE(READ_START_TIME) TYPE  SWNCUZEIT
    9 *"     VALUE(READ_END_DATE) TYPE  SWNCDATUM
   10 *"     VALUE(READ_END_TIME) TYPE  SWNCUZEIT
   11 *"     VALUE(READ_CLIENT) TYPE  SWNCMANDT OPTIONAL
   12 *"     VALUE(READ_USERNAME) TYPE  SWNCUNAME OPTIONAL
   13 *"     VALUE(FLAG_EXCLUDE_USERNAME) TYPE  SWNC_CFLAG OPTIONAL
   14 *"     VALUE(READ_WORKPROCESS) TYPE  SWNCRSHRT DEFAULT 'FFFF'
   15 *"     VALUE(READ_TRANSIDS) TYPE  SWNC_T_TRANSIDS OPTIONAL
   16 *"     VALUE(READ_TCODE) TYPE  SWNCTCODE OPTIONAL
   17 *"     VALUE(READ_DIALOGSTEPID) TYPE  SWNCSTEPGUID OPTIONAL
   18 *"     VALUE(FLAG_READ_STAT) TYPE  SWNC_CFLAG DEFAULT 'X'
   19 *"     VALUE(FLAG_READ_ASTAT) TYPE  SWNC_CFLAG DEFAULT SPACE
   20 *"     VALUE(GET_COMP_HIERARCHY) TYPE  SWNC_CFLAG DEFAULT SPACE

Chosen Variables

Name
    Val.
%_%_READ_START_DATE
    20230720
%_%_READ_START_TIME
    155042
%_%_READ_END_DATE
    20230720
%_%_READ_END_TIME
    165042
SY-XPROG
    SAPLSCSM_READ_STATISTICS

SAP_BASIS 740 SP 0015+
SAP_BASIS 750
SAP_BASIS 751 | SAP S/4 HANA 1610
SAP_BASIS 752 | SAP S/4 HANA 1709
SAP_BASIS 753 | SAP S/4 HANA 1809
SAP_BASIS 754 | SAP S/4 HANA 1909
SAP_BASIS 755 | SAP S/4 HANA 2020
SAP_BASIS 756 | SAP S/4 HANA 2021
SAP_BASIS 757 | SAP S/4 HANA 2022
SAP_BASIS 758 | SAP S/4 HANA 2023

stat/rfcrec, CALL_FUNCTION_SEND_ERROR, SAPLSCSM_READ_STATISTICS, TCOLL, t_aggregates, TCOLL, data storage, READ_START_DATE, READ_END_TIME, READ_END_DATE, _READ_START_DATE, TSV_TNEW_PAGE_ALLOC_FAILED, TSV_TABH_POOL_NO_ROLL_MEMORY, SAPLSCSM_NW_WORKLOAD, SAPLSCSM_GLOB_SYSTEM, CL_SWNC_GLOB_STATRECS=========CP, CL_SWNC_GLOB_SYSTEM_STATRECS==CP, CL_SWNC_AGG_WEB===============CP, CL_GRAC_AD_AUTH_MGMT_RFC======CP, /GRCPI/GRIA_TRAN_GET_LOG, GET_PASSPORTRECS, SWNC_GET_STATRECS_FRAME, SWNC_GET_WORKLOAD_STATRECS , KBA , BC-CCM-MON-TUN , Workload Monitoring Tool , BC-MID-RFC , RFC , GRC-ACP , GRC Access Control Plug-In , Problem